Acceptable Use Policy
Effective Date: August 7, 2024
This Acceptable Use Policy (“Policy”) applies to customers' and users' use of all products and services offered by Bespoke Tech LLC (“Bespoke”). Our Policy is designed to ensure a safe, compliant, and respectful environment for all users. By using Bespoke's platform, you agree to follow the guidelines outlined here to protect yourself and others while maximizing the benefits of our services. Specifically, you agree not to engage in or attempt to engage in any of the following activities:
Interference and Security Violations
You must not disrupt or compromise the integrity, performance, or availability of the Bespoke Platform. This includes:
- Breaching or circumventing any security or authentication measures.
- Probing, scanning, or testing the vulnerability of any system, network, or component of the Bespoke Platform.
- Accessing, tampering with, or using areas of the platform that you have not been expressly granted permission to access.
- Submitting or distributing malicious software, such as viruses, worms, Trojan horses, or other harmful code.
- Using unauthorized automated methods (e.g., robots, spiders, scrapers) to access or interact with the platform.
- Interfering with or disrupting any network, host, or user.
Intellectual Property and Privacy Infringement
You must not violate the intellectual property rights, privacy rights, or publicity rights of Bespoke or any third party. This includes using or sharing customer data or content without proper authorization and misusing our services to collect information about others without consent.
Harassment and Abuse
Harassment, intimidation, or abuse of Bespoke personnel, representatives, or agents performing support or other services is strictly prohibited. Activities that could compromise the integrity or reputation of Bespoke's business operations or brand are also forbidden.
Illegal, Deceptive, or Harmful Conduct
You must not participate in or encourage any illegal, deceptive, fraudulent, or harmful behavior. This includes conduct that violates local, national, or international laws, such as unauthorized access, fraud, money laundering, or promoting illegal goods, substances, or services. Additionally, using the Bespoke Platform to create or share misleading, defamatory, or harmful content targeting individuals or groups is not allowed.
Data Privacy and Protection
Users are responsible for protecting the privacy and security of others. This includes:
- Ensuring any collection, processing, or disclosure of personal information complies with relevant legal requirements (e.g., GDPR, CCPA).
- Avoiding unauthorized monitoring or tracking of individuals without their knowledge or consent.
- Complying with laws when using biometric systems, such as facial recognition, for identification or assessment.
Prohibited Financial and High-Stakes Activities
High-stakes activities that could adversely impact individuals' rights or well-being require professional oversight. You must not:
- Provide legal, medical, or financial advice without proper review and clear disclosure of AI limitations.
- Make automated decisions in critical domains like credit, insurance, employment, or housing without transparent processes and professional intervention.
Consequences of Violating this Policy
Bespoke reserves the right to take appropriate actions in response to any violations of this Policy. This may include issuing warnings, temporarily suspending access to the Bespoke Platform, or permanently terminating access for repeated or severe violations. In cases of illegal or harmful conduct, we may pursue legal action.
Monitoring and Compliance
Bespoke uses a combination of automated systems and human review to identify and address violations of this Policy. Users are encouraged to report any misuse of the platform directly to our support team. We will investigate reports thoroughly and take appropriate action.
Updates to this Policy
Bespoke may update this Acceptable Use Policy periodically to reflect evolving industry standards, legal requirements, or changes in our Services. Users will be notified of material updates through email or in-platform notifications. Continued use of the Bespoke Platform after updates indicates acceptance of the revised Policy.
If you have any questions or need clarification regarding this Policy, please contact us at privacy@bespke.co.